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Q1. Can I cancel during emergencies by phone?
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Q2. Will I get a full refund?
Refund eligibility depends on fare type. Fully refundable tickets qualify; other fares receive travel credits.
Q3. Can I cancel using the mobile app?
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Q4. How do I confirm my travel credit balance?
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Q5. Is there a deadline for cancellations?
Yes. Cancellations must be made at least 10 minutes before departure.
Q6. Can I change instead of canceling?
Yes. Southwest allows free date changes with no penalties.
Q7. Do I lose Rapid Rewards points after canceling?
No, earned points remain safe even after canceling.
Q8. What happens to EarlyBird Check-In fees?
EarlyBird fees are non-refundable, even if the flight is canceled.
Q9. Can group bookings be canceled during emergencies?
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Q10. What if I booked through a travel agency?
You’ll need to contact the third-party platform directly for cancellations.
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